The seasonal retail hiring spree has begun, and the National Retail Federation projects nearly 700,000 seasonal hires across the United States. This hiring isn’t limited to big retailers and shipping companies, either: 25% of companies with 250 or fewer employees say they expect to make seasonal hires this year.
That’s a lot of hiring, and a lot of people who need to get up to speed quickly on policies, procedures, and best practices. How do you onboard and train these new hires effectively and efficiently?
How do you train at scale?
If you’re a large organization hiring 80,000 seasonal employees, scaling up in-person training probably isn’t feasible – and it certainly isn’t convenient.
If you’re a small to medium sized business with a small training department, you might lack the time or agility to get even a few dozen employees trained properly in a short time frame. Either way, online training is a great solution.
Online delivery of your training materials is the quickest, most efficient way to get your new hires up to speed. Training materials are accessed via desktop, laptop, or mobile device.
Tests and results are also handled online, and real time feedback tells trainers and managers if their new hires are properly prepared for the duties of the job. The best part? Testing data from the online courses allows training teams to focus their in-person time on assisting new hires who have problems grasping the material.
How do you train for retention?
Easy scaling and delivery isn’t enough, though. The content has to stick, or you’re wasting everyone’s time.
Active learning does the job by encouraging the transfer of learning from short term memory to long term memory. If you’re not familiar with the benefits of active learning, find out more here. To ensure your new hires are engaging in active learning, use an online training platform that is interactive.
Drag and drop matching and categories exercises, interactive diagrams, and short response questions are a great way to create an active learning environment which helps transfer knowledge out of short term memory and into long term memory. Once that knowledge is in long term memory, it’s accessible when your new hires need it.
What you need to succeed
The best online training platforms offer these features:
- Intuitive, drag and drop content creation systems that handle rich media
- Multi-person, collaborative authoring and commenting systems
- Easy content cloning and updating
- Mobile delivery capabilities
- Interactive learner activities and testing
- Tracked results and test metrics
- Learning discussion forums
Getting new hires up to speed quickly requires two things: scalability and mobile delivery. The ability to clone and collaboratively modify content is a must for L & D teams, and the ability to access that content any time and place is a huge advantage for new hires. Make sure your training platform is optimized for mobile, like Versal.